Skip to main content
 
 

About Us

Welcome to Insure Hawke’s Bay, a Member Broker of Insurance Advisernet NZ.

Established in 2018, we are striving to bring a fresh approach and local flavour to an industry otherwise dominated by multi-national corporations. Being Hawke’s Bay boys, we understand what it is to represent The Bay and its’ people. Our methodology is to support local business, use local suppliers, and to help our fantastic region to grow and prosper.

We also want to put some fun into what is sometimes seen as a grudge purchase or an unappealing business transaction!

Insure Hawke’s Bay clients enjoy the personalised service and expertise of our business principle – achieving the best possible results – from initial risk analysis right through to the settlement of any claims.  Insure Hawke’s Bay brings a wealth of knowledge and almost four decades of experience gained working with some of the country’s largest insurance brokerages.

As business owners ourselves, we understand where the risk and value is in a business. We appreciate the daily commitment required to run a business and the importance of being able to rely on trusted professionals for the services outside of your primary business operations. Working closely with you, our focus is to ease the ‘labour of insurance’, allowing you to focus on what you do best – running your business successfully.

OUR PRINCIPAL

Rick Behague CQIB

Director

With over 20 years of experience within the insurance industry, working both as an underwriter and broker, I have developed a deep understanding of insurance products, their application, and most of all, how to get the best out of your insurance policies should a claim occur.

I’ve learnt that, above anything else, clients simply want their broker to do what they say they’re going to do – ensuring a positive outcome is critical.

I’m Hawke’s Bay born and bred, married to Belinda with three beautiful daughters and enjoy living and working in this special slice of paradise.

I’ve been involved in local theatre for over 30 years, having performed lead roles for Napier Operatic Society on many occasions. With my performing days mostly behind me, you’ll likely find me playing and recording music or, very rarely, attempting to swing a golf club.

+64 22 064 2449
FSP: 474006

Kerry McIntyre CQIB

Director

To me, insurance is all about people. In a time where many companies are focusing on centralisation or internet sales, I believe it is so important that I can visit my customers at their place of business. Only then can I fully understand what it is they do, what their goals are & how I can help with an insurance programme that meets their needs. Now more than ever, it is vital that customers receive professional advice & fully understand what their insurance will, and will not do in the event of a catastrophe.

I have over fourteen years’ experience as an insurance broker and have a passion for achieving the best results for my clients. Whether it is negotiating competitive premiums or assisting with the claims process, I am willing to do what it takes to ensure my clients receive the very best level of service.

I am happily married to my wonderful wife Ange and am the proud father of four (yes four) gorgeous daughters. I have represented Hawke’s Bay in badminton for over thirty years and enjoy spending family Summers at Pourerere Beach fishing, swimming, surfing and relaxing over a couple of quiets.

+64 22 047 7123
FSP: 474007

Elliott Jackson

Insurance Adviser

I have over 35 years’ experience in the financial services sector in the United Kingdom, Jersey, and New Zealand.

In New Zealand I have worked primarily in senior compliance and relationship manager roles, where I have built and grown strong, trusted relationships, which I very much look forward to doing at Insure Hawke’s Bay.

I value creating practical solutions that meet business needs; I am self-directed and motivated, and I treat everyone with respect and understanding.

My partner and I have two young children, so family is important to us. We love taking the kids out and enjoying all that New Zealand has to offer. I enjoy reading, listening to podcasts and watching documentaries. I also like real ale and micro-breweries.

FSP No: 1006366

Brett Withey
Claim Advocate

With over 20 years’ experience in sales and account management I know that the heart of any business is building relationships and having happy clients.  My role is to ensure that our clients remain informed throughout the claims process, to fight for the best possible outcome for our clients and ultimately resulting in clients that are happy and satisfied with the end result. I see my role of claims advocate as being all about the people and more importantly helping people through what is often a difficult time.

Both my wonderful wife Sarah and I were born and bred in Dannevirke before moving up the road to Hawke’s Bay and have now spent most of our lives in the Bay.  We have two beautiful children who keep me on my toes while not at work.  As a family we love to head out camping, exploring Hawke’s Bay or enjoying a family BBQ outside in the sun. Any spare time I have you will likely find me sitting at one of our local beaches with the surfcasters out looking for dinner or that elusive trophy fish.

Rebekah Matthews

Broker Support

I am originally from New Zealand however I have spent most of my 20’s travelling every chance I could. I have lived in Australia, Canada, the Channel Islands and most recently I have returned from living in Ireland. I have now returned to New Zealand with an Irishman in tow ready to get back to my kiwi roots and raise my family in beautiful sunny Hawkes Bay.

Majority of my working career was spent in Australia where I worked as a Claims Manager for complex claims such as Fire, explosion, and malicious damage. I have over 10 years Insurance experience mainly in the domestic space. I am looking forward to learning the business side of Insurance and getting to know all of our lovely clients.

Adrianne Galvin

Broker Support

Being able to help, take care and do the right thing by people fills me with joy and belonging to an organisation that aligns with my values and morals ticks all my boxes.

I am born in Hawke’s Bay and have over 16 years experience in the insurance industry with various roles including broking and regional training.

As a local through and though, being able to support our community through Heart Kids Hawke’s Bay and Napier Neighbourhood Support was an incredible opportunity for my seven-year break from insurance.

Being back in the industry I am excited to be able to help our clients with their insurance and claim needs.

I have one daughter who I love hanging out with in weekends and evenings learning new things, creating memories, and making the most of life.

Our Commitment to You

We appreciate you have many options when it comes to insuring your business. Accordingly we never take your loyalty for granted and commit to do everything in our power to earn, maintain and build your trust.

As your appointed insurance broker, Insure Hawke’s Bay commits to:

Conduct an analysis of your risk/needs and recommend the most appropriate covers to protect your assets and liabilities.
Recommend the appropriate insurer to match the risk.
Only recommend secure and stable insurers.
Provide alternatives on your risk retention through various excess options and access to premium funding options to allow you to pay your premiums via instalments.
Provide prompt and timely servicing of your general insurance needs to ensure you are adequately informed of issues that may affect your business.
INDUSTRY EXPERTISE

Our Commitment to You

We appreciate you have many options when it comes to insuring your business. Accordingly we never take your loyalty for granted and commit to do everything in our power to earn, maintain and build your trust.

As your appointed insurance broker, Insure Hawke’s Bay commits to:

Conduct an analysis of your risk/needs and recommend the most appropriate covers to protect your assets and liabilities.
Recommend the appropriate insurer to match the risk.
Only recommend secure and stable insurers.
Provide alternatives on your risk retention through various excess options and access to premium funding options to allow you to pay your premiums via instalments.
Provide prompt and timely servicing of your general insurance needs to ensure you are adequately informed of issues that may affect your business.
INDUSTRY EXPERTISE

Industry Expertise

Contract Works

You need contract works insurance in place before a peg is put into the ground. Many things can go wrong where building works are involved, whether that be at excavation or even completion stage of any project. This insurance is designed specially to provide any physical damage as well as loss of building materials, fire and malicious damage.

Heavy Motor

One of the more common types of business cover, motor/vehicle insurance protects your business fleet against costs arising from theft and accidents. Your policy can be tailored to include a range of commercial vehicles from cars and motorbikes to vans, trucks and even buses and heavy motor vehicles.

Need more information on our industry related products and services?
Call +64 6 651 2366  or view

PRODUCTS & SERVICES

Products & Services

Business Insurance

.

Having adequate general insurance cover is one of the most fundamental parts of being in business, as it provides invaluable protection against a range of risk events – from equipment and assets to legal liability – reducing financial uncertainty and protecting your livelihood and that of your workforce. Insurance companies provide a wide variety of general business insurance policies so it’s essential to get the right one for your needs.

Professional Indemnity
.

This specialised area of insurance covers liability arising from the ‘professional services’ provided by a business. Importantly, as the nature of modern business continues to change rapidly it’s no longer only for traditional occupations such as Engineers, Accountants, Doctors, Lawyers, Architects and Insurance Brokers.

Directors & Officers / Management
Liability Insurance

If you have a small to medium sized private company, you could be protected by a policy that covers claims from a wide range of management liabilities, such as; directors and officers liability, company reimbursement, company liability and employment practice liability.

Property Insurance
.

A must if you have one or more business premises, property insurance provides financial protection in the event they are damaged or destroyed in a one-off event.

Motor Insurance / Commercial / Heavy
Motor Insurance

One of the more common types of business cover, motor/vehicle insurance protects your business fleet against costs arising from theft and accidents. Your policy can be tailored to include a range of commercial vehicles from cars and motorbikes to vans, trucks and even buses and heavy motor vehicles.

Liability Insurance

Despite your best intentions sometimes accidents still happen. Today’s businesses are exposed to an ever growing list of legal liabilities.

Cyber Insurance

In the past two decades the global proliferation of digital technology, and unscrupulous figures seeking to exploit it, has seen cyber risk become one of the leading risk factors for businesses.

Business Interruption Insurance

From your family and employees to customers and suppliers, there are a lot of people who are dependent on your business. Given this, have you ever considered what would happen if your were unable to operate due to crucial assets being damaged or destroyed by a major event like fire, flood, significant storm damage or an earthquake?

Marine & Hull Insurance

Marine insurance is designed to provide peace of mind, whether you have a pleasure craft that requires insurance or if you are moving cargo across water, land or air. Marine transit covers provides point-to-point coverage between your premises and those of your customers.

Plant & Equipment Insurance

If you have mobile plant and equipment, we can arrange to ensure this plant and equipment is properly insured to protect both the equipment but importantly also the liabilities associated with its use. This product is designed to cover the smallest earthmoving machine though to the largest fixed or mobile crane as examples. This product is designed to cover everything from the smallest of earthmoving machines though to the largest fixed or mobile cranes – and everything in between.

Body Corporate Insurance

Body Corporate Insurance offers you peace of mind by providing liability cover in the event people are injured on common property. Typically it includes cover for lifts, pools, car parks, stairwells, gardens, wiring, balconies, walls, windows, ceilings and floors.

Contract Works Insurance

You need contract works insurance in place before a peg is put into the ground. Many things can go wrong where building works are involved, whether that be at excavation or even completion stage of any project. This insurance is designed specially to provide any physical damage as well as loss of building materials, fire and malicious damage.

Need more information on our industry related products and services?
Call +64 6 651 2366 or

EMAIL US

Claims

At Insure Hawke’s Bay we believe the true test of the relationship with your Insurance Broker is when you need to make a claim. We know it can be a stressful and unsettling time, so we’re committed to providing you with fast, efficient and personalised claims services.

Claims Process

Making a claim can be a daunting task, especially as it typically occurs at an already difficult time. With this in mind we see it as one of the most important times in our relationship with you. We’ll do everything we can to make the process as smooth and easy as possible.

This includes

Providing you with your Insurer’s Claim Form
Arranging for a Loss Assessor to be appointed if necessary
Guiding you carefully through to completion of Claim Form
Submitting your Claim Form to the Insurer on your behalf
Providing ongoing advice to ensure a fair and reasonable settlement.

Lodging a claim

Step 1. Contact us so we can discuss what’s happened and carefully review the event/s against your insurance cover.
Step 2. We’ll send you the relevant claim form/s and outline any other documentation your Insurer is likely to require.
Step 3. Fill out your claim form in as much detail as you can. (Remember, if you have any questions we’re always here to help!)
Step 4. Post or email your completed claim form back to us so we can check everything and then forward it to the Insurer on your behalf.

Please phone Insure Hawke’s Bay office,
+64 6 651 2366 to lodge your claim or

EMAIL US

Couldn't recommend Insure Hawkes Bay highly enough. Efficient, thorough and very knowledgeable.

A. Curtis

Kerry has been our insurance broker for a number of years now, and I strongly recommend him and Rick. They are very knowledgeable and really go the extra mile. The best brokers in the Bay!

C. Shirkey

I've used Rick & Kerry for my own insurance and couldn't speak more highly of these two professionals. They just take the hassle away. Also had a friend use them and make a claim and the outcome and service were second to none.

B. Collett

Rick and Kerry are great to deal with. They go above and beyond and provide a stellar service. Moving our risk and general insurances to this team was a simple process and the service we get is great.

J. Henning

Our Insurance Partners

Local Understanding. National Strength

Insure Hawke’s Bay is proud to be a Member Broker of Insurance Advisernet, a network of more than 190 independent advisers across New Zealand and Australia. Insurance Advisernet New Zealand is a principal member of the Insurance Brokers Association of New Zealand Inc. and the largest member of the publicly listed AUB Group – one of the leading general broking groups in Australasia with over 450,000 clients. This relationship gives Insure Hawke’s Bay access to unrivalled financial strength, business efficiencies and buying power that spans every major insurer in New Zealand and Australia, even access to major overseas insurers when required.

94%

Overall Satisfaction with
IANZ Broker*

*Based on independent customer research conducted in April 2019.

+64

Insurance Advisernet New Zealand Net Promoter
Score (NPS)*

*Based on independent customer research conducted in April 2019.

Strength Under The Insurance Advisernet Banner

Insure Hawke’s Bay is a Member Broker of Insurance Advisernet New Zealand Ltd. Founded in 1996 Insurance Advisernet operates in both New Zealand and Australia, delivering strength that allows Insure Hawke’s Bay the benefit of maintaining its local presence whilst also being part of a national group for the products and services needed by our customers in today’s increasingly complex business world.

Visit the Insurance Advisernet Website

    Contact Us

    Need help?
    Contact us today by completing the form here.

    PO Box 269, Napier 4140

    Level 1, 77B Dalton Street, Napier 4110

    +64 6 651 2366

    Powered by insurance advisernet

    Copyright 2021 Insure Hawke’s Bay All Rights Reserved